Terms & conditions

Welcome to the www.slacksandco.com Website terms and conditions for use.

Please read the following points carefully as these terms apply to the use of our Website and the purchase of our products. By accessing this Website or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions then please leave the site.

Slacks & Co. may from time to time modify or revise the Terms by updating this Website. Your use of our Website following any such change constitutes your agreement to follow and be bound by the Terms as changed. If any change is unacceptable to you, your only recourse is to terminate your use of the Website.

If you have any questions relating to these terms then please contact us before placing your order by e-mail at customercare@slacksandco.com.

DEFINITIONS

“Conditions" means these terms and conditions and the Special Conditions.
"Special Conditions" means the terms and conditions in the Product Description.
"Users" means the users of the Website collectively.
"Personal Information" means the details provided by you on registration.
"We/us" means SLACKS & CO. LONDON LTD (Slacks & Co., Slacks & Co. Maternity Fashion).
"Website/Site" means the website located at www.slacksandco.com or any subsequent URL which may replace it.
"Cookies" means small text files which our Website places on your computer's hard drive to store information about your shopping session and to identify your computer.
"United Kingdom" means England, Wales, Scotland, Northern Ireland and the Channel Islands
and "You" means a user of this Website.

ABOUT SLACKS & CO. LONDON LTD

This Website is operated by SLACKS & CO. LONDON LTD, a company registered in England and Wales (Company No. 05947480) with a registered office at 18 Billing Road, London, SW10 9UL, England.

Our Returns Address for Online Orders is:

SLACKS & CO. LONDON LTD
ECOTIR PORTO, LDA
ZONAINDUSTRIAL NORTE DA MAIA I / SEXTOR X-NORTE
RUA COM.ABILIO DE OLIVEIRA NO.153 - ARMAZ.B/G
4475-243 MAIA, PORTUGAL

USE OF THE WEBSITE

ACCESS

You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions.

REGISTRATION

You warrant that:

• The Personal Information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects.
• That you are over 18 years of age before you register to use this Site.
• You will notify us immediately of any changes to the Personal Information by contacting our customer services team by e-mail customercare@slacksandco.com or by altering your account details.
• You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use. You are responsible for ensuring that your sign in details, password and all other details in relation to your account remain confidential at all times.

INDEMNITY

You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.

OUR RIGHTS

WE RESERVE THE RIGHT TO:

Modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change.  It is your responsibility to check regularly to determine whether the Conditions have been changed.  If you do not agree to any change to the Conditions then you must immediately stop using the Website.

THIRD PARTY LINKS

To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion.  You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

PUBLIC FORUMS AND USE SUBMISSIONS

The Website owner is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, blogs, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by SLACKS & CO. LONDON LTD. SLACKS & CO. LONDON LTD reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may: defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;  Publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;  Post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of SLACKS & CO. LONDON LTD and/or a third party's computer system and/or network;  Violate any copyright, trademark, other applicable Great Britain or international laws or intellectual property rights of SLACKS & CO. LONDON LTD or any other third party;  Submit contents containing marketing or promotional material which is intended to solicit business.

ORDERS

All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers.

CONTRACT CREATION AND ELECTRONIC CONTRACTING

The technical steps required to create the contract between you and us are as follows:

• You place the order for your products on the Website by pressing the PURCHASE button at the end of the checkout process.  You will be guided through the process of placing an order by a series of simple instructions on the Website.
• We will send to you an order acknowledgement e-mail to the email address you have provided to us, detailing the products you have ordered and an order number.  This is not an order confirmation or order acceptance from SLACKS & CO. LONDON LTD.
• As your product is shipped from our warehouse we will send you a dispatch confirmation e-mail.
• Order acceptance and the completion of the contract between you and us will take place on the dispatch to you of the Products ordered unless we have notified you that we do not accept your order, or you have cancelled it.

Non-acceptance of an order may be a result of one of the following:

• The product you ordered being unavailable from stock.
• Our inability to obtain authorisation for your payment.
• The identification of a pricing or product description error.
• You not meeting the eligibility to order criteria set out in the main Terms & Conditions.
• The contract will be concluded in English.

CANCELLATION

Contract cancellation under the Distance Selling Regulations. Please note that you are entitled to cancel this contract if you so wish provided that you exercise your right and notify us no longer than 7 working days after the day on which you receive the products.

If you wish to exercise your right to cancel this contract after your order has already been dispatched, we will refund the original purchase price and delivery charge, provided that you have notified us in writing no longer than 7 working days after the day on which you receive the products, and that you have taken reasonable care of the products and they are unworn. Please follow the procedure set out in our returns and exchange policy.

Please see our refund and exchange policy for further details.

DESCRIPTION OF PRODUCTS

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system.  Although we aim to keep the Website as up to date as possible, the information including product descriptions, (incl. sizing measurements which are approximate) appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order.  We cannot confirm the price of a product until your order is accepted in accordance with our order acceptance policy.

COLOURS

We have made every effort to display as accurately as possible the colours of our products that appear on www.slacksandco.com.  However, as computer monitors vary, we cannot guarantee that your monitor's display of any colour will be completely accurate.

PRICING POLICY

Prices shown on the Website are in Pounds Sterling (£ GBP) and EURO (€ EUR) and are inclusive of VAT at the prevailing UK rate, unless otherwise stated. If you are shopping from and receiving the goods in a country where VAT is not chargeable, then VAT will be deducted at the payment stage.

All prices and offers remain valid as advertised from time to time. The Pounds Sterling (£ GBP) and EURO (€ EUR) price of a product displayed on the Website at the time the order is accepted will be honoured, except in cases of patent error. If we discover an error in pricing of the goods in your order we will inform you as soon as possible using the contact details you supply us and give you the option of reconfirming your order at the correct price or cancelling it. (If we are unable to reach you we will treat the order as cancelled). In the event of an order being cancelled, any payment already made for the goods will be refunded in full.

If you are a customer whose credit card is not denominated in Pound Sterling (£ GBP) or EURO (€ EUR), the final price will be calculated in accordance with the applicable exchange rate on the day your credit card company processes the transaction. Please note that both charges and refunds are made in the original currency with which you paid in either UK pounds (£ GBP) or EURO (€ EUR), and SLACKS & CO. LONDON LTD cannot be held responsible for any loss due to the exchange rate fluctuations when converted to currencies other than these.

Non-EU customers are responsible for Import Duty/Tax in their respective countries. Unfortunately we cannot advise you what these costs will be - please consult your local customs office for more information.

GENERAL

INTELLECTUAL PROPERTY AND RIGHT TO USE

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a purchase) download such material and content onto only one computer hard drive for such purpose.  Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

COMPLIANCE WITH LAWS

The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.

LIMITATION OF LIABILITY

While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy.  The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website.  We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the products.  This does not affect your statutory rights as a consumer nor does it affect your contract cancellation rights.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the conditions for:

• Any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings)
• Any loss of goodwill or reputation
• Any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.

Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

SEVERANCE

If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the conditions and shall not affect the validity and enforceability of any of the remaining provisions of the conditions.

SURVIVAL

Each provision of the conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

ENTIRE AGREEMENT

These Conditions govern our relationship with you. Any changes to these Conditions must be in writing and signed by both parties.  In this way, we can avoid any problems surrounding what SLACKS & CO. LONDON LTD and you are expected to do. You confirm that, in agreeing to accept the Conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation.  Your Statutory Rights are not affected by these terms and conditions.  Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.

LAW

These Terms and Conditions are governed by the laws of England and Wales and any disputes will be decided only by the courts of England and Wales.

PRIVACY POLICY

We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below).  We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation.

When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections and a password.

We do not collect credit/ debit card details or other payment information, as these are processed by a secured payment provider, therefore we do not store your card details. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the internet (e.g. the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website.  We may collect this information even if you do not register with us.

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.

We use your information only for the following purposes:

• Processing your orders
• For statistical or survey purposes to improve this Website and its services to you
• To serve website content and advertisements to you; To administer the Website
• If you consent, to notify you of products or special offers that may be of interest to you.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

When you create a shopping account while ordering online you will be given the option to receive information from SLACKS AND CO. LONDON LTD by post, e-mail or telephone, about products, promotions or special offers which we feel may be of interest to you.  In the event that you do not wish to be contacted for such purposes, ensure that you tick the appropriate box as you go through the registration process.  You may unsubscribe from our contact list at any time by e-mailing us at customercare@slacksandco.com or updating your account preferences.

Your personal information will be disclosed to reputable third parties who will help process your order.  SLACKS & CO. LONDON LTD requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation.  We will not release your Personal Information to any company outside of SLACKS & CO. LONDON LTD for mailing or marketing purposes.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.

When entering any of our contests or prize draws, you provide your name, e-mail address and mailing address.  If you win, we will send the prize to the address entered and notify you by e-mail.  When you enter a contest or prize draw, you are also included in our newsletter list to receive notice of promotions, special offers and new additions to the Website.  You may unsubscribe from this news list by following the unsubscribe instructions in any e-mail received.

You may view or change your account information at any time by going to the My account page. Information will be updated immediately.

If you wish to stop using your account you may deactivate it by emailing us at customercare@slacksandco.com. When we delete an account, it is permanently deleted.

We use Cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time - if you do not accept Cookies you will be unable to use this Website.

Please check back frequently to see any updates or changes to our privacy policy.